Why do I have to pay a ticket fee?

• 12 January 2024

The Santa Rosa Symphony is dedicated to providing our patrons with the best possible experience. With this in mind, all of our ticketing is managed by our own in-house box office. The convenience fees charged (one of the lowest in the area) help us offset many costs, including processing and/or mailing your tickets, maintaining and improving our online ticketing software, maintaining and improving the ticketing system on our website, and the costs associated with ecommerce transactions. When you purchase your tickets in person at our Patron Services Office or at the door, we waive all ticket convenience fees.